Shipping policy
Shipping Policy
Print Forge currently ships orders within the United States.
Processing Time
Most orders are prepared for shipment within 1–3 business days after the order is placed.
Business days do not include weekends or recognized holidays.
Processing time is the time required to prepare an order before it is transferred to the shipping carrier. It is separate from carrier transit time.
Custom, personalized, unusually large, or made-to-request products may require additional preparation time when clearly disclosed on the applicable product page.
Shipping Rates
Available shipping methods, costs, and estimated delivery information are displayed at checkout before payment is completed.
Print Forge may occasionally offer free-shipping promotions or other shipping offers. When available, the applicable terms will be displayed on the website or during checkout.
Delivery Estimates
Carrier delivery estimates are estimates and are not guaranteed unless a specific guaranteed service expressly states otherwise.
Weather, holidays, carrier disruptions, address issues, and other events outside Print Forge's reasonable control may affect delivery times.
Tracking
When tracking information is available, it will be provided after the order ships.
Tracking information may require some time after shipment before appearing in the carrier's system.
Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address when placing an order.
If you discover an address error, contact 88greenlight@gmail.com as soon as possible.
We will make reasonable efforts to correct an address before shipment, but changes cannot be guaranteed after an order has entered fulfillment.
If a package is returned because of an incorrect or incomplete customer-provided address, refusal of delivery, or another issue outside Print Forge's control, additional shipping charges may be required before the order is resent.
Damaged Packages
If an order arrives damaged, please retain the product and all packaging and contact 88greenlight@gmail.com as soon as possible.
For carrier-related damage, contacting us within 7 days of delivery helps us document and resolve the issue quickly.
Please include your order number and clear photographs of both the damaged product and shipping packaging.
Lost or Missing Packages
If tracking appears unusually delayed, please contact us and we will assist with the available carrier information.
If tracking shows a package as delivered but you cannot locate it, first check:
-
Around the delivery location
-
With household members
-
With neighbors when appropriate
-
With the applicable carrier
Then contact 88greenlight@gmail.com if additional assistance is needed.
Carrier investigations or other documentation may be required before a replacement or refund decision can be made.
U.S. Shipping Only
Print Forge currently ships through this website only to eligible addresses within the United States.
We may expand shipping destinations in the future.
Questions about shipping can be sent to 88greenlight@gmail.com.